Privacy Policy & Terms of Service
WE NEVER SELL OR SHARE YOUR INFORMATION
PRIVACY POLICY
True Grit Roofing LLC
Last Updated: March 2026
True Grit Roofing LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and your rights regarding your information when you visit www.truegritroofingfl.com, contact us, or engage our services.
1. What Information We Collect
We collect information necessary to provide roofing inspections, estimates, project management, and related services.
A. Information You Provide Directly
When you submit a form, call, text, or otherwise contact us, we may collect:
- Full name
- Email address
- Phone number (including mobile number)
- Property address
- Project details and scope information
- Insurance claim information (if applicable)
- Photos, plans, or documents you voluntarily provide
- Communication preferences
If you opt into SMS communications, we collect your mobile number and consent records.
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device type
- Pages visited and time spent on site
- Referral source
- Cookie and tracking data
This information is collected through cookies, analytics tools, and marketing technologies.
2. How We Use Your Information
We use your information to:
Respond to inquiries and schedule inspections
Provide estimates and roofing services
Communicate about project updates
Send appointment reminders and service notifications
Improve website performance and marketing effectiveness
Maintain internal records and comply with legal requirements
We only use your information for legitimate business purposes related to roofing services and communication.
3. SMS Communications & Opt-In
If you provide your mobile number and consent to receive text messages:
You may receive appointment reminders, inspection confirmations, service updates, and follow-up communication.
Message frequency varies based on your project activity.
Message and data rates may apply depending on your carrier.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at [email protected].
SMS consent is not shared with third parties for marketing purposes.
4. How We Share Information
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary with:
Website hosting and CRM providers
Scheduling and communication platforms
Payment processors
Subcontractors or project partners (only as required to complete your project)
Legal authorities if required by law
Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS consent data and phone numbers are kept confidential and used solely for direct communication related to your roofing project or inquiry.
5. Cookies & Tracking Practices
Our website uses cookies and similar technologies to enhance your browsing experience.
We may use:
Google Analytics for anonymous visitor statistics
Meta (Facebook) Pixel or Google Ads tracking for remarketing
Squarespace or hosting analytics tools
You can adjust your browser settings to refuse cookies. Some website features may not function properly without them.
6. Data Security & Handling
We implement reasonable physical, electronic, and administrative safeguards to protect your information, including:
Secure hosting environments
Encrypted communication platforms
Restricted internal access to sensitive data
While we take data security seriously, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
Complete your roofing project
Maintain required business records
Comply with tax, insurance, or licensing laws
Resolve disputes or enforce agreements
When no longer required, data is securely deleted or archived.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent to marketing communications
- Request a copy of your stored data
To submit a request, contact us at:
📧 [email protected]
We will respond within a reasonable timeframe.
9. Third-Party Links
Our website may contain links to third-party websites (such as suppliers, financing providers, or partners). We are not responsible for the privacy practices of external sites.
10. Children’s Privacy
Our services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 18.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Information
True Grit Roofing LLC
License # CCC1337434
P.O. Box 3545
Milton, FL 32572
WE NEVER SELL OR SHARE YOUR INFORMATION
TERMS OF SERVICE
True Grit Roofing LLC
Last Updated: March 2026
Welcome to True Grit Roofing LLC (“True Grit Roofing,” “we,” “our,” or “us”). By accessing or using www.truegritroofingfl.com (the “Website”), you agree to comply with and be bound by the following Terms of Service (“Terms”). If you do not agree, please do not use this Website.
These Terms should be read together with our Privacy Policy, which governs how we collect and use information.
1. Overview
This Website is operated by True Grit Roofing LLC, a Florida Certified Roofing Contractor (License # CCC1337434).
The Website provides information about our roofing services, inspections, projects, and educational resources for homeowners and property owners.
All information provided on this Website is for general informational purposes only and does not constitute a binding contract, proposal, or roofing agreement unless formalized in a written contract signed by both parties.
2. Acceptance of Terms
By:
- Using this Website
- Submitting a form
- Requesting an inspection
- Opting into SMS communications
- Communicating with us digitally
You acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.
4. Intellectual Property Rights
All content on this Website — including text, graphics, logos, branding, photos, videos, downloads, and design elements — is the property of True Grit Roofing LLC and protected under U.S. copyright and trademark law.
You may:
View or print content for personal, non-commercial use only
You may not:
Reproduce, distribute, modify, or display content for commercial gain without express written consent
5. Accuracy of Information
We make reasonable efforts to ensure Website content is accurate and current. However, we do not guarantee:
Information is always complete or up to date
Pricing or timelines are final
Estimates or calculators represent binding quotes
Any online pricing, project timelines, or inspection assessments are for informational purposes only and do not constitute a contractual agreement.
6. SMS Communications Terms
By providing your mobile phone number and opting into text communications, you agree to receive SMS messages from True Grit Roofing LLC.
Description of SMS Use Cases
Messages may include:
Appointment confirmations and reminders
Inspection scheduling updates
Project status notifications
Follow-up communications
Customer service responses
Message frequency varies depending on your project activity.
Message & Data Rates
Message and data rates may apply based on your wireless carrier plan. True Grit Roofing LLC is not responsible for any charges incurred from SMS communications.
Opt-In Instructions
You may opt in of SMS communications at any time by:
Filling out our webform on the homepage and selecting the sms marketing checkboxes.
You may also contact us directly at:
📧 [email protected]
or Calling our office and verbally give permission to receive messages.
After opting in, you will receive a confirmation message with instructions to opt-out.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP – to unsubscribe
HELP – for assistance
You may also contact us directly at:
📧 [email protected]
After opting out, you will no longer receive SMS messages unless you re-enroll.
Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Mobile Information Privacy
We do not sell, rent, or share mobile numbers or SMS consent information with third parties for marketing purposes. All SMS data is handled in accordance with our Privacy Policy.
7. Age Restriction
This Website and our services are intended for individuals 18 years of age or older.
By using this Website or submitting information, you confirm that you are at least 18 years old.
8. Third-Party Links
This Website may contain links to third-party websites (such as suppliers, financing partners, or community affiliates).
We are not responsible for the content, policies, or practices of external websites and provide such links for convenience only.
9. Disclaimer of Warranties
This Website is provided “as is” and “as available.”
We make no warranties, express or implied, regarding:
Website availability
Error-free operation
Content accuracy
Fitness for a particular purpose
Use of this Website is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by Florida law, True Grit Roofing LLC, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
Your use or inability to use the Website
Reliance on Website information
Communications initiated through the Website
11. Indemnification
You agree to indemnify and hold harmless True Grit Roofing LLC from any claims, damages, or expenses (including reasonable attorney’s fees) arising from:
Your violation of these Terms
Misuse of the Website
Submission of false or unlawful information
12. Governing Law
These Terms are governed by the laws of the State of Florida.
Any disputes shall be resolved in the courts located in Santa Rosa County, Florida.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised “Last Updated” date.
Your continued use of the Website constitutes acceptance of any revised Terms.
14. Privacy Policy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
You may review it above.
15. Contact Information
True Grit Roofing LLC
License # CCC1337434
P.O. Box 3545
Milton, FL 32572
True Grit Roofing – Verbal SMS Consent Script
Agent Script
Before we continue, I want to ask your permission to send you text messages regarding your roofing project. These messages may include appointment reminders, inspection updates, estimate notifications, project updates, and customer service communications from True Grit Roofing.
Message frequency may vary and standard message and data rates may apply depending on your carrier.
You can opt out at any time by replying STOP, and you can reply HELP if you need assistance.
Your consent to receive text messages is not required to purchase any services from True Grit Roofing.
Do I have your permission to send you these text messages?
Built on Grit. Backed by Integrity.
From repairs to replacements, our expert team provides durable and trustworthy roofing services to protect your family and home.
FL: CCC1337434
Servica Area
Pensacola, FL
Cantonment, FL
Gulf Breeze, FL
Pace / Milton, FL
Navarrre, FL
Destin, FL
Mary Esther, FL
